Mission Statement

Deliver high quality and timely human resource services in partnership with County agencies/departments, and special districts to enable our customers to reach their organizational goals.

Vision

Be the employer of choice and a great place to work.

Values

In a spirit of partnership, Human Resource Services strives for:

• Excellence in everything we do.
• Responsiveness to our customers and their needs.
• Fairness in our policies and practices.
• Innovation in developing and implementing new programs.
• Diversity in recognizing everyone’s unique contribution.
• Development of every employee’s full potential.

Contact Us

Office Telephone Numbers

Human Resource Services
Lakeside Plaza Building
1405 Lakeside Drive, Oakland, CA 94612-4305
Fax: 510-272-6424

Director – Margarita Zamora
Phone: 510-272-6435

Civil Service Commission
Phone: 510-272-6435

Administrative Services Division, 5th floor
Phone: 510-272-6471

Temporary Assignment Pool (TAP) Program Unit
Phone: 510-208-4819

Personnel Services Division, 5th floor
Recruitment/Classification/Compensation/Certification
Phone: 510-272-6471

Employee and Labor Relations Division, 2nd floor
Employee/Labor Relations
Phone: 520-272-3878
Fax: 520-272-6424

Benefits Division
Human Resources Division Manager – Ava Lavender
Phone: 510-891-8971

Employee Benefits Center (EBC),
Benefits Administration Supervisor – Kim Simmons
Phone: 510-891-8991
Fax: 510-891-8976

Medical Leaves and Accommodation Services (MLAS), 2nd Floor
MLAS Administrator – Herlinda Morales-Chacon
Phone: 510-272-6512
Fax: 510-272-6460

Training and Education Center
125 12th Street, Suite 400, Oakland, 94607
Human Resources Division Manager – James Oberst
Phone: 272-5091
Fax: 272-6424

General Questions and Facility Rentals
Phone: 510-272-6467